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Learning and Development

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Initial training course

All new staff members will undergo a fully funded two-week face to face training course, coving in-depth subjects such as Safeguarding, Health and Safety, First Aid, Adverse Childhood Experiences and Trauma, Reporting & Recoding & our own BILD certificated Minimising Physical Intervention training programme.  

These courses provide staff with the knowledge to support them in their new role. Our courses are designed and reviewed by sector professionals and delivered by our internal managers to allow individuals to expand their own knowledge and confidence to go on and grow within their roles. 

As part of the initial training course, staff also undergo a four-day minimising physical intervention course – Safe and Sound. All our Safe and Sound trainers are approved by the BILD (British Institute of Learning Disabilities) ACT against the Restrain Reduction Network (RRN) Standards to deliver approved certificated curriculum. 

Following this initial training we ensure all staff continue to receive the appropriate training and development opportunities to maintain the highest standards of childcare practice, which responds to legislative and best practice frameworks, and individual aspirations and career goals. 

What our people say?


The training gave me a lot of knowledge and comfort before even starting in the homes.

I felt the training provided was excellent and covered a variety of relevant topics relevant to my current role.

The training gave me all the tools I needed to start my career as a support worker with confidence.

The training was delivered professionally, by the people, who could share their experiences. Very informative and to the high standards. At the same time, we were given an opportunity to ask as many questions as possible. The venue was great, and everybody felt welcome.

All the trainers were extremely approachable and knowledgeable.

How comfortable all instructors made me feel and how engage I was with all this new information, the way we were thought made me feel ready to start my role as a support worker.

The induction process

All new staff complete our ‘Induction to the Home’ training, this involves shadow shifts and support from senior leaders. This training provides the perfect opportunity for individuals to start building relationships with our children and young people and the new team, who will assist in helping new staff members to understand the requirements of the role.  

QCF Level 3 Diploma in Residential Childcare and Continuous Professional Development

Within our children’s homes we aim to ensure all our staff are qualified to QCF Level Diploma in Residential Childcare. 

This qualification is fully funded for any unqualified employee.  

Our dedicated Teaching Assessor offers one to one support to meet any learning style and need. 

Our internal Teaching Assessor has years of sector experience and has worked alongside some of the most complex children in a variety of roles, which allows them to best support new staff to further their skills, knowledge and capabilities to offer the best care possible to our children and young people. 

Further training opportunities

Staff can continue to access a wide prospectus of training and development opportunities to support continued development. Including further training in Adult and Youth Mental Health First Aid, bespoke needs led training including, Autism, Development Delay, Attachment, Therapeutic PACE training and relevant training give you skills to work in a trauma informed way, plus many more! 

Being a part of Shaw Trust opens avenues for fully funded professional qualifications through the apprenticeship Levy. This includes management qualifications such as Level 3 Team Leader, Level 5 Diploma in Residential Childcare, Level 5 Children, Young People and Families Manager Apprenticeship, with a community or residential option, the Level 6 and 7 in Strategic Management. 

Internal progression

We are committed to developing the best people and have a ‘grow your own’ philosophy which supports career progression and personal achievement. 

We know that many of our staff enter this line of work for career progression – with our support and training opportunities, this is where your career within a children’s home can start! 

Our Success Stories


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